Why register?
Once you have an account, you have the ability to subscribe to notifications for datasets that you are interested in and also any new datasets as part of Data Groups on the portal. Probably worth mentioning that when a dataset is updated, you’ll be notified within 15 minutes. This is also true when new datasets are added.
How do I register?
You will find a “Register” button at the top right of every page on the portal (unless you are already signed in).
It’s a standard setup but if you click this button it will take you to the log in page where you can sign in using an existing account or register for a new account. Registration is simple and can be done with just a couple of clicks.
How do I verify my email address?
As part of your registration process, you will be emailed a verification code which you'll need to use to verify the email associated with your new account. You'll need to verify your email address before you can successfully sign in. This also goes for any users who already have an account.
If your verification email doesn't get sent to you, or it expires before you use it, you can request another verification code by using the re-send verification email form. Verification links expire after 1 day.
How do I subscribe?
After you’ve registered and signed in have a look around the portal for datasets that you are interested in. Navigate to the dataset and there will be a subscribe button. Clicking this button will subscribe you to any updates within that dataset.
How do I unsubscribe?
To unsubscribe you can either click the same button you used to subscribe, which will now be labelled “unsubscribe” or you can manage your subscriptions in your dashboard, which is explained below.
How do I view/manage my subscriptions?
After signing in you can visit your dashboard page to see all your active subscriptions:
You can also find this page by clicking your username in the top right of any page. The dashboard allows you to see when the datasets you have subscribed to were last updated and navigate to those datasets. On the settings page of your dashboard you can also quickly toggle subscriptions for datasets you have subscribed to on and off by just clicking on the subscribe/unsubscribe button.
How do I delete my account?
To delete your account please contact us at nged.data@nationalgrid.co.uk.
If you have any questions related to or feedback on this guide please contact us at nged.data@nationalgrid.co.uk